Most multinational groups have a strong respect-at-work policy and a confidential hotline, often run by a third-party provider and monitored by a central ethics team. Those tools are valuable, and in Peru they are not enough. Peruvian law turns sexual harassment prevention into a regulated procedure with mandatory bodies, prescribed training, visible local channels and deadlines measured in business days. A complaint handled perfectly by group standards can still breach every local requirement if it follows the global timetable.
This article explains the Peruvian framework for compliance officers and regional HR teams, and how to connect it to the group’s speak-up architecture without duplicating it. It is part of our guide to employment compliance in Peru.
Legal framework
The core rules are Law 27942 on the Prevention and Sanction of Sexual Harassment, substantially amended by Legislative Decree 1410 in 2018, and its regulations, Decreto Supremo 014-2019-MIMP, amended by D.S. 021-2021-MIMP. The regulations are issued by the Ministry of Women and Vulnerable Populations (MIMP), but reporting obligations run to the Ministry of Labor and Employment Promotion (MTPE), and compliance is inspected by SUNAFIL, Peru’s national labor inspection authority.
Under the Productivity and Competitiveness Law, sexual harassment is a form of serious misconduct (falta grave) that can justify dismissal, and it is also treated as an act of hostility that the affected worker can invoke against the employer. Failing to adopt preventive measures or to investigate and sanction can itself constitute an infringement under the inspection regulations.
Prevention duties that apply before any complaint
The prevention side is where group programs most often fall short, because it requires local, documented activity every year.
- Annual evaluation. Employers must evaluate annually whether harassment situations or risks exist. The evaluation can be integrated into a workplace climate survey.
- Training. At minimum, one training at the start of the employment relationship and one annual specialized training for HR, the committee or delegate and others involved in investigations. The specialized training is not required of micro and small enterprises registered in REMYPE, the national registry of micro and small enterprises.
- Dissemination. Periodic communication of the conduct that constitutes harassment and the applicable sanctions.
- Channels. Internal and external complaint channels must be publicized visibly, and complaint forms and information on the procedure must be available.
- Internal policy. Employers with 20 or more workers must have internal policies that specify channels, procedure and deadlines, which cannot exceed the legal ones.
Key point
A global onboarding module on respect at work can count as the initial training only if its content addresses Peruvian law: what constitutes harassment locally, the local channels, the procedure and the sanctions. Otherwise it is a group training, not the statutory one.
The intervention committee or delegate
Workplaces with 20 or more workers must have a Comité de Intervención frente al Hostigamiento Sexual (sexual harassment intervention committee). It has four members: two representatives of the workers and two of the employer, one from HR and one designated by the employer, with gender parity. Worker representatives can be elected together with the health and safety committee elections. Decisions are adopted by simple majority, and the HR member has the casting vote. Below 20 workers, a delegate performs the committee’s functions.
For multinationals, the committee is frequently the missing piece. Group programs route cases to a regional investigations team; Peruvian law requires a local body with elected worker representatives. The two can coexist: the regional team can support the committee with investigative expertise, provided the committee retains its statutory role and issues its own report.
The complaint procedure and its deadlines
A procedure can start at the request of the victim or a third party, or on the employer’s own initiative. The complaint can be verbal or written and is filed with HR. The following table summarizes the key deadlines.
| Step | Deadline | Responsible |
|---|---|---|
| Employer learns of facts through another route and informs HR | 1 business day | Whoever receives the information |
| Offer medical and psychological support channels to the victim | 1 business day | HR |
| Issue and execute protective measures | Within 3 business days of the complaint | HR |
| Report complaint and protective measures to the MTPE | Within 6 business days of receipt | Employer |
| Transfer the case to the committee | 1 business day | HR |
| Committee report, after hearing the accused | Within 15 calendar days of the complaint | Committee or delegate |
| Send report to the decision-maker | 1 business day | Committee |
| Final decision, after allegations from the parties | Within 10 calendar days of the report | HR |
| Report the decision to the MTPE | Within 6 business days of the decision | Employer |
Protective measures deserve particular care. Suspension of the alleged harasser is treated as an imperfect suspension, meaning the employment continues and pay is maintained. Offering vacation to the victim is not a valid protective measure unless she or he requested it. Specific coordination rules apply where the people involved belong to an outsourcing or staffing contractor.
Watch out
The clock starts when the complaint is received, including through a group hotline. If the hotline provider forwards the report to a central ethics team abroad, which then triages it before informing Peruvian HR, several days of the three-day window for protective measures can be lost before anyone in Peru knows.
Connecting the group hotline to the local channel
The practical design has three elements.
First, routing. Configure the hotline so that any report involving possible sexual harassment in Peru is escalated to designated Peruvian HR contacts immediately, with the date of receipt recorded as the start of the local procedure.
Second, roles. The central ethics team can support, advise and monitor, but HR in Peru issues protective measures, the committee or delegate investigates and reports, and HR decides. Group investigators who assist should do so within that structure.
Third, records. Keep a local case log showing each statutory step and its date. That log is the evidence the entity will rely on if the case is inspected. The internal work rules should reflect the same procedure; see internal work rules in Peru.
Illustrative scenario
Illustrative scenario: a logistics subsidiary of a European group, with 220 workers in Peru, receives a hotline report on a Friday. The provider sends it to the group ethics office, which opens a case the following Wednesday and asks Peruvian HR to investigate. By then, the three-business-day window for protective measures has already run. With direct routing to local HR, the same case would have triggered protective measures on time, a timely report to the MTPE and a committee investigation within fifteen calendar days, with the group ethics office monitoring in parallel.
Checklist for regional compliance
- Confirm headcount by workplace and whether a committee or a delegate is required.
- Verify that the committee has been constituted with elected worker representatives and gender parity.
- Adopt a local policy (for 20 or more workers) with channels, procedure and deadlines no longer than the legal ones.
- Publish internal and external channels visibly and make complaint forms available.
- Run onboarding training with Peruvian content and annual specialized training for HR and the committee.
- Carry out and document the annual harassment-risk evaluation.
- Configure hotline routing to Peruvian HR with same-day escalation.
- Maintain a case log with every statutory step and the dates of MTPE reports.
Common mistakes
Treating the hotline as the procedure. It is an entry point, not the process Peruvian law requires.
Investigating centrally without the committee. A report from a regional investigator does not replace the committee’s report.
Protective measures that penalize the complainant. Offering the complainant vacation they did not request is expressly excluded as a valid measure, and any measure that moves the complainant rather than the alleged harasser should be justified carefully.
Missing the MTPE reports. Both the complaint and the decision must be reported, each within six business days.
Using the outcome to discipline without proper procedure. If the decision leads to a sanction, the disciplinary rules still apply; our article on disciplinary measures in Peru covers proportionality and procedure.
Consequences
Failures expose the employer to inspection findings and fines, reputational damage and claims by the affected worker, who may invoke acts of hostility. For a multinational, an additional risk is inconsistency: a case closed centrally on the group’s terms but mishandled locally can surface later in an inspection or litigation with the group’s own records as evidence.
Preventive recommendations
Build the harassment framework into the local obligation matrix described in building an employment compliance program, align the worker-representative elections with the safety committee where practical, as the regulations allow (see occupational health and safety obligations in Peru), and test hotline routing at least once a year with a dummy case.
Key takeaways
Peru does not ask multinationals to abandon their speak-up culture. It asks them to run a local procedure with local bodies and short deadlines. Connect the two deliberately and the group program becomes stronger, not duplicated. Our sexual harassment prevention service helps regional teams design that connection and train the people who operate it.